If you’re having trouble submitting your order, try these tips:
Double-check your card details. If the error message has no specific information, it’s possible the incorrect expiration date or CVV code was entered. If you’re using a saved payment method, we recommend re-entering the card details as if it were a new form of payment and submitting.
If you’re receiving an error message related to the billing address, try processing the order with a previous billing address. Rest assured, you can choose a different shipping address!
Double check the shipping address for abbreviations, misspellings, and other typos that can result in errors.
Still stuck? Please reach out to us with your request here, we’ll help!