RETURN POLICY

 

RETURN POLICY

We adore our L'ange customers, and your satisfaction is very important to us! We will gladly accept your returned styling tool within 21 days from date of shipping.

Returned products must be in good condition and in the original packaging.

We are unable to accept returns without the original packaging.

 

What items are returnable?

YES  NO 
  • Curling Wands
  • Flat Irons
  • Hair Dryers
  • Hair Care items
  • Some accessories
  • Free items
  • Any item marked as final sale

If you purchased a bundle or set and want to return a tool in the set, please contact us directly at: customercare@langehair.com for bundle/set return instructions.

Please note that if you send a hair care product back, you will only be refunded for the tool(s) included.Hair Care Products & Accessories are final sale and cannot be returned.

 

To get your return started! Please go to our return center to initiate your return request.

Lange Return Center: https://returns.langehair.com/

  1. Enter the email associated with the order you would like to return into the ‘Enter Your Email’ field.
  2. Open the email you receive titled:Your L'ange Hair Return’.
  3. Press: ‘Start a Return’.
  4. You will then be routed to our ‘Return Center’.
  5. Check the product you want to return.
  6. Then, press the right top green button that says ‘Return Items’.
  7. Your estimated refund will be shown.
    1. Note, the original shipping cost (if applicable) will be deducted from the estimated refund along with the cost of the return shipping label.
    2. Tax refund will be calculated based on the product being returned.
  8. Once you confirm, your return shipping label will get generated.
  9. DOWNLOAD SHIPPING LABEL
  10. You will also receive your Instant Refund Voucher code which can be redeemed towards any new purchase at langehair.com.

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